Manage Windows Updates for Microsoft Teams Rooms – Microsoft Teams | Microsoft Docs
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Updates to the app are installed from the Microsoft Store automatically during nightly maintenance; this is the recommended method to get updates. However, there are some situations where a Teams Rooms device can’t receive updates from the Microsoft Store.
For example, security policies may not allow devices to connect to the Internet or may not allow apps to be downloaded from the Microsoft Store.
Or, you may want to update a device before performing setup, during which the Microsoft Store isn’t available. If you can’t get updates from the Microsoft Store, you can use an offline app update PowerShell script to manually update your Teams Rooms devices to a newer version of the Teams Rooms app. Follow the steps in this article to manually update your Teams Rooms devices.
This process can only update a Teams Rooms device with the Teams Rooms app already installed. It can’t be used to perform a new installation. It also can’t be used to downgrade the app to an older version. To perform a new installation of the Teams Rooms app, contact your device’s manufacturer for media specific to it.
First, download the latest version of the offline app update script. The script will be downloaded to the default downloads folder on your device. Downloaded files may be marked as blocked by Windows. If you need to run the script without any interaction, you’ll need to unblock the script.
To unblock the script, do the following:. To unblock the script using PowerShell, see Unblock-File. After the offline app update script is downloaded, transfer the file to the Teams Rooms device. You can transfer a file to the device by using a USB drive or by accessing the file from a network file share while in Admin Mode on the device. Be sure to note where you save the file on the device. The offline app update script needs to be run from an elevated command prompt while the Skype user the user under which the app runs is still signed in.
For more information about how to log into an admin account to use the elevated command prompt while the Skype user is still logged in, see Switching to Admin Mode and back when the Microsoft Teams Rooms app crashes.
Click the Start icon, type Command Prompt , and then select Run as administrator. You can also run the script by using Remote PowerShell. If the script encounters a problem, it will indicate what the problem is on the command line and record its output to a file.
Follow any instructions that the script provides. If you need to contact Microsoft Support, make sure to include the log file along with the support request.
The script will provide you with the path to the log file. Skip to main content. This browser is no longer supported. Download Microsoft Edge More info. Table of contents Exit focus mode. Table of contents. Submit and view feedback for This product This page. View all page feedback. In this article.
Build a Microsoft Teams Rooms image – Microsoft Teams | Microsoft Docs
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